Premier Waste Services

Premier Waste Services, based in Hyde, Greater Manchester, is a real salt-of-the-earth, gold award-winning success story, with their latest expansion and move prompted by a desire to establish their own garage, workshop and fabrication shop to service their fleet of 20 trucks and to repair and refurbish the skips which form their stock-in-trade. AvantiGas LPG are keeping the garage workforce warm.


Premier-waste-Case-Study

"Rob has accommodated the tank and the piping for us nicely, the installation is good – otherwise it would have occupied too much of the operating area. It all went very smoothly, very professional. And there’s no need to phone in orders – it’s automatic, which we were impressed with. We don’t have to keep an eye on that."

HEAD OF FOOD AND BEVERAGE ANDREW EDWARDSFRANK RIDLEY - CO-OWNER PREMIER WASTE SERVICES

Frank is justly proud of the clean lines of the building and the clear sight lines for the vehicles coming in and out, so he wanted the LPG tank to be installed well away from truck movements. By running about 30 metres of piping along the outside walls of the workshop, AvantiGas engineers were able to site the one-tonne tank discreetly and effectively.

“Rob has accommodated the tank and the piping for us nicely, the installation is good – otherwise it would have occupied too much of the operating area. It all went very smoothly, very professional. And there’s no need to phone in orders – it’s automatic, which we were impressed with. We don’t have to keep an eye on that.”

Keeping an eye on business, on the other hand, is something which Frank, 57, and brother Robert, 56, have done very well for more than 20 years. After establishing a successful waste company and selling up to a larger rival, Frank and Robert eventually decided to go independent again in 1996.

“It was just me, my brother Robert and a little Bedford Rascal van when we started in 1996, picking up what waste management work we could at the time,” said Frank. “But the company blossomed and grew, moving to new premises several times. We now employ 45 people.

 “We’ve also got a brokership, Premier Site Services, supplying skips nationwide via a network of suppliers... That came about through customers asking us to replicate what we do in Manchester in other parts of the country. That arm now employs five people. It’s very quiet – no trucks, no drivers, no mess!”

Staff turnover is very low as the company likes to look after its staff – “our biggest asset, after our customers; the plant and the equipment and everything else is just incidental” – and the staff return the compliment.

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The results

In the wider community, the firm has won bronze, silver and gold in the Considerate Constructors Awards, winning honours three years running since they first entered in 2013. After “slipping back” to silver in 2015, as Frank put it, he analysed why they had not quite outshone all the competition. “Part of it was Corporate Responsibility, so we created a Pallet Repatriation Scheme. We get an awful lot of pallets passing through and 90% of them just got crushed up and put in the wood skip.

“Under the new scheme, we advertised that we would collect any unwanted pallets free of charge, throughout the north west, whether the companies used our services or not. We took all the pallets to a local reclamation company and we got revenue from that, which over the year was about £2,500. We passed that income on to The Lighthouse Foundation, a benevolent fund for people in distress in the construction industry. It’s good for the company, good for the customers and good for the environment.”

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